Executive Summary

ABS was the best solution for the company and Priority was an excellent fit into our vertical. With the recording of LOT numbers and serial numbers through out the business flow, the traceability aspect was fully covered which is a requirement in our business. Once we had selected ABS as the provider we started the implementation process quickly. A scope of works document was created highlighting the main areas to focus on in each stage. The initial stage was replacing the accounts package then we moved onto the customer relationship management and finally the service department. Each phase presented new challenges which ABS dealt with well.

Inspiration Healthcare was originally looking to find a CRM product but found through investigation that what was actually required was a full ERP solution. Various systems were investigated but the only one that the answer was “Yes, of course” was Priority ERP.